Welcome to this week’s Dare To Dream Bigger business podcast episode – all about how to handle customers who are driving you crazy. Do you ever get customers who drive you mad? Where you’d LOVE to say what you’re really thinking and feeling about them, but you kinda know that’s a fast-track to closing your […]
It’s Not Really Meant For You… Or Is It?
That person who is bugging the wotsits out of you? It’s very unlikely that they’re deliberately trying to annoy you. Ok, I have to concede that some people – very rarely – do get a kick out of annoying a particular person. But that’s usually the realm of stalkers and those with clinical psychological problems. […]
Be Careful Who You’re Letting Rent Space In Your Head
I had a useful reminder of this one recently. Watch out who you’re letting rent the space in your head. It’s ok to evict any tenant who’s dragging you down. I’m normally pretty good at being able to keep other people’s ‘stuff’ out of my ‘head-rent-space’. But there’s been a situation over the past week […]
Whose Pain Is It Anyway?
“All criticism is borne of someone else’s pain.” Native American Indian saying Sometimes people do stuff that’s really unacceptable. Yes, there’s a sliding scale so ‘unacceptable’, but it’s still not ok. It’s our tendency to retaliate in some way – perhaps by behaving unkindly or even doing something nasty to them. It’s easy to hold […]
Does It Pass The Woolly Jumper Test?
“If someone gives you feedback, try it on for size, before you believe it.” Most of us have a tendency to be rather free and generous with our opinions – even when it comes to giving feedback to others about their performance, behaviour, beliefs, values or lifestyle. When we’re on the receiving end of that […]
